Shipping Policy

Thank you for shopping with Laileric. This Shipping Policy explains how we handle order processing, shipping times, delivery options, and related logistics for all purchases made through our official website or authorized sales channels.

We strive to ensure that every order is processed efficiently and delivered safely to our customers around the world. By placing an order with Laileric, you agree to the terms outlined in this Shipping Policy.

1. General Shipping Information

Laileric ships orders both domestically within the United States and internationally to many countries.

Our logistics partners and carriers are carefully selected to ensure safe and timely deliveries.

We currently partner with recognized shipping carriers, including but not limited to:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx
  • DHL Express (for certain international destinations)

Shipping services and delivery options may vary depending on the shipping address, order value, and destination region.

2. Order Processing Time

All orders undergo processing before shipment. This includes order verification, quality control checks, packaging, and preparation for dispatch.

  • Processing Time: Usually between 3 to 7 business days (excluding weekends and holidays).
  • During high-demand periods or promotional events, processing time may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number and carrier information.

3. Estimated Shipping and Delivery Time

Please note that the total delivery time consists of both the processing time and the shipping time.

  • Shipping Time: Generally more than 14 days from the date of shipment confirmation.
  • Delivery Time: Varies based on your shipping destination, customs clearance, and local postal service efficiency.

Estimated Delivery Times (for reference):

  • United States: 14–25 business days
  • Europe: 14–30 business days
  • Canada & Mexico: 15–28 business days
  • Asia & Oceania: 15–35 business days
  • Other Regions: 20–40 business days

Please be aware that actual delivery times may vary depending on location, weather conditions, carrier capacity, and other external factors beyond our control.

4. Shipping Costs

Shipping fees are calculated based on the order amount, delivery region, and shipping method selected at checkout.

  • Orders of higher value or larger weight may incur additional shipping or handling fees.
  • Certain promotions or order thresholds may qualify for free shipping; such offers will be clearly stated on our website when available.
  • Customs duties, import taxes, or local fees (for international deliveries) are not included in our shipping cost and remain the responsibility of the customer.

Before completing your order, you will see a detailed breakdown of your shipping charges at checkout.

5. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive an email confirmation containing:

  • The tracking number
  • The name of the carrier
  • A direct link to track your shipment

Please allow up to 3–5 business days for the tracking information to update in the carrier’s system.

If you do not receive tracking details within a reasonable period, please get in touch with our customer service team at lailericofficial@hotmail.com for assistance.

6. Address Accuracy and Undeliverable Packages

Please ensure that all shipping details provided during checkout are accurate and complete, including your full name, address, postal code, and contact number.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

If a package is returned to us due to an incorrect address or unclaimed delivery, the customer may be responsible for any re-shipping costs.

7. Delayed, Lost, or Damaged Shipments

While we strive to ensure every package arrives safely, unforeseen circumstances may cause delays or damage during transit.

  • If your order has not arrived of shipment confirmation, please get in touch with us immediately so that we can investigate with the carrier.
  • For damaged or lost packages, we may request photographs or supporting documents to file a claim with the carrier.

Laileric is not responsible for delays caused by customs clearance, natural disasters, strikes, or other events outside of our control.

8. International Shipping and Customs

International orders may be subject to import duties, taxes, and customs clearance procedures, which vary by country.

These charges are the responsibility of the customer and are not included in the order total at checkout.

We recommend contacting your local customs office for more information about potential import fees before placing an order.

9. Split Shipments

In some cases, your order may be shipped in multiple packages to expedite delivery or accommodate different warehouse locations.

If this occurs, you will receive separate tracking numbers and shipping confirmations for each package.

10. Shipping Restrictions

We currently do not ship to P.O. Boxes, military addresses (APO/FPO/DPO), or certain restricted regions due to carrier limitations or import restrictions.

If we are unable to ship to your location, our customer support team will contact you to arrange an alternative solution or issue a refund.

11. Order Changes and Cancellations

Once your order has entered processing, it may not be possible to modify or cancel it.

If you wish to make changes, please get in touch with us within 24 hours of placing your order. We will do our best to accommodate your request if the order has not yet been shipped.

12. Contact Information

For questions, shipping issues, or special delivery requests, please get in touch with our customer support team:

📞 Phone: +86 176 0816 3046

📧 Email: lailericofficial@hotmail.com

13. Policy Updates

Laileric reserves the right to update or modify this Shipping Policy at any time without prior notice.

All updates will be posted on this page with a revised “Last Updated” date. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.

By placing an order with Laileric, you confirm that you have read, understood, and agreed to this Shipping Policy.